Update Windows: Make sure your Surface Pro is up to date with the latest Windows updates from Microsoft. Restart your Surface Pro: Restarting your Surface Pro can help resolve any software-related issues that may be causing the Bluetooth problem. Look for the Bluetooth icon and toggle it on and off to see if it resolves the issue. Turn Bluetooth on and off: Open the Action Center by swiping from the right edge of the screen or pressing Windows key + A.